Help Center
Guides for every module, plus a team that answers in Arabic and English.
Email support
support@trionixclinic.com — answered within one business day.
Help documentation
Step-by-step guides for every module, updated with each release.
Live chat
Available in-app during Gulf business hours for Pro and Enterprise plans.
Browse by topic
Getting Started
- Setting up your clinic profile
- Inviting staff and assigning roles
- Configuring branches and working hours
- Your first week checklist
4 Articles
Patients & Visits
- Creating a patient file
- Booking and rescheduling visits
- Attaching treatments to a visit
- Merging duplicate patient records
4 Articles
Consent Forms
- Building a bilingual consent template
- Capturing a signature on tablet
- Using the QR self-service poster
- Sending a signature request by link
4 Articles
Billing & Payments
- Generating an invoice from a visit
- Recording partial payments
- Issuing refunds and credit notes
- Bilingual invoice printing
4 Articles
Day Closing & Reports
- Reviewing the day's collection
- Closing and locking the day
- Revenue and treatment-mix reports
- Exporting a report
4 Articles
Communication
- Connecting WhatsApp and SMS
- Appointment reminder templates
- Managing communication credits
- Contact preferences and opt-outs
4 Articles
Staff & Roles
- Understanding role scopes
- Changing a staff member's branch
- Deactivating a leaving employee
- Reading the audit log
4 Articles
Subscription & Billing
- What happens after the trial
- Upgrading or downgrading a plan
- Downloading subscription invoices
- Exporting your data
4 Articles
Still need help?
Our support team answers in Arabic and English. Send us the clinic name and what you're seeing.